STORE POLICY

Sriya Jewellery makes available information and materials on its website www.sriyajewellery.com, subject to the below-mentioned terms and conditions (Terms of Use). Your usage of www.sriyajewellery.com confirms your agreement to follow and be bound by these Terms of Use; if you do not agree to the Terms of Use, you may not use the site. Sriya Jewellery reserves the right to change these Terms of Use from time to time without prior notice.

In view of these Terms and Conditions, the user of the Website is referred to as "you" or "your" and the provider of the website is referred to as “Sriya Jewellery”, "www.sriyajewellery.com", "we", "us" or "our".

You are requested to read the terms carefully before getting hold of and using the domain name www.sriyajewellery.com (hereinafter referred to as the “website” or “site”), which has its store at B66 Raja Subodh Chandra Mallick Rd, Sukanta Market, Beside KPC Hospital, Near 8B Bus Stand, Jadavpur, Kolkata 700032, West Bengal.

These terms and conditions (hereinafter referred to as “terms”) along with the privacy policy, shipping policy, payment policy, and all other applicable laws and regulations monitor your access and usage of the website and allied services, notwithstanding your being a “visitor” (meaning you simply can browse the services without being a registered member of the site), or you are a “member” (meaning you are registered to the site as a member). Additionally, in the current or in the future time, your service of Sriya Jewellery by paying a visit to the site or making a purchase from any business having an affiliation with Sriya Jewellery will make you subject to the guidelines and conditions applicable to such service or business. In lieu of these conditions coming into conflict with the given guidelines and conditions, such guidelines and conditions will be made applicable.

If you disagree with these terms and conditions or do not have the authority to bind your organization to these terms and conditions, then kindly do not use the services or materials of this website.

Sriya Jewellery provides several internet-based services through the Website (all such services are collectively referred to as the “Service”). Sriya Jewellery is an imitation jewellery brand offering fashion and demi-fine jewellery through its official website www.sriyajewellery.com. You agree, understand, and acknowledge that the Website is an online platform enabling you to purchase the products listed on the Website. All these will be at the price indicated therein at any time from any location.

Minimum age requirement for Site Use

The site is intended for use by persons who are a minimum of 18 years old or are of the legal age required to form a binding contract in your jurisdiction, of that age is greater than 18 years old or older. By using the sites, you represent and guarantee that you are at least 18 years old and of legal age to be a part of a binding contract. As a minor, if you wish to make or perform transactions on the website, such transactions may be made only with the permission and supervision of your legal guardian or parents.

Sriya Jewellery reserves the right to terminate your membership and/or refuse to provide you with access to the website at its sole discretion without assigning any specific reason.

Website contents

Any part of this website or this website as a whole (inclusive of but not limited to any copyrighted items, trademarks, or any other proprietary information) may not be reproduced, replicated, duplicated, commercially sold, or by any other means capitalized on without obtaining the prior written consent of Sriya Jewellery. Sriya Jewellery claims that any texts, graphics, creative designs, user or visual interfaces, logos, or artworks posted on the website are their exclusive property and you are not permitted to copy, replicate, sell, or share their content commercially without obtaining permission from Sriya Jewellery in advance.

Customer Service Policy

Sriya Jewellery is committed to providing reliable customer service and exquisite jewellery that leaves a lasting impression on your mind. We endeavor to ensure that all jewellery pieces listed on our website are currently in stock and pricing is as per market standards. Standard delivery time frames are between 3-14 business days; in the event that an ordered item is unavailable, or we are unable to fulfill your order for any reason whatsoever, we will notify you quickly for instructions to arrange an agreeable alternative design, a backorder, or a full refund, as the case may be.

Regarding customer support, you may get in touch with Sriya Jewellery by sending an email to sriyajewellery@gmail.com. Your acknowledgment of customer support is Sriya Jewellery’s sole discretion, and for that reason, we are not obliged to provide you with customer support of any kind. Only at our sole discretion can we provide you with the exquisite customer support service from time to time, only if you have an account, and with the help of which you can submit your customer support inquiries.

Notices and Contact Information

Except as otherwise provided by these terms, Sriya Jewellery will provide you notice by posting it on the sites, and it is mutually agreed that such posting will be brought to your effective notice. You can send notices (including, without limitation, a notice of subpoenas or other legal processes, if there are any) via electronic mail as well if Sriya Jewellery so decides, in its sole discretion, to do so. By agreeing with these terms and conditions, you accept that you are going to retain your current address and that notice provided by Sriya Jewellery will be delivered to the address that you have most recently provided with effect. The address for Legal Notices of Sriya Jewellery is: B66 Raja Subodh Chandra Mallick Rd, Sukanta Market, Beside KPC Hospital, Near 8B Bus Stand, Jadavpur, Kolkata 700032, West Bengal.

The email address for grievance redressal is: sriyajewellery@gmail.com

Sriya Jewellery staunchly upholds the belief in intellectual property in others. If you ever feel that your work has been copied in such a way that creates copyright infringement, please don't hesitate to address your grievance to Sriya Jewellery.

Care Instructions

If your purchased jewellery is damaged or affected in any way on account of improper handling, reckless use, or disregard of jewellery care instructions (such as exposure to water, perfume, or chemicals) provided, we shoulder no liability for the damage caused or any distortion in product quality. Just a few simple steps to keep your jewellery shining for months to years—check our Jewellery Care page.

We hope that your purchase is based on your choice of the ornament and your trust in Sriya Jewellery to deliver items in the best possible condition. We follow a strict no-return policy on all products.

Measurements/Dimensions of products

Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the jewellery. Therefore, the actual product dimension delivered to you may sometimes vary slightly due to the handcrafted nature of our pieces.

Pricing Related Specifications

We are humans too, hence we do not guarantee that product specifications or any other content on the site is accurate or foolproof. You expressly agree and acknowledge the fact that Sriya Jewellery has the sole right to refuse or cancel any of your orders at any time after making your orders. If we accidentally charge your credit card before cancellation, we will credit the charged amount to your account. In case of any errors relating to the product specifications, Sriya Jewellery shall replace the default product in accordance with the Return Policy of Sriya Jewellery. Notwithstanding the aforementioned, Sriya Jewellery reserves the right to refuse or cancel any replacement and/or refund requests.

While using any of the payment methods available on the Website, Sriya Jewellery shall not be held responsible for any loss or damage incurred directly or indirectly by you due to:

Lack of authorization in case of any transaction
Any payment issues arising out of the transaction
On the decline of the transaction by the bank for any other reason whatsoever

In case of any transaction failure, we shall be credited with the said amounts to the bank account after receiving appropriate requests from your end.

All our product prices are listed in rupees. Displayed prices are inclusive of all applicable taxes. We reserve the exclusive right to revise the product price at any point in time. Please note that all the items in your shopping cart reflect the exact product price currently. The current price might differ from the earlier price since the time you first placed it in your cart.

You understand, accept, and agree that the payment gateway provided by Sriya Jewellery is not a banking or financial service but is merely helping with electronic and automated online payment. Our exclusive rights include the imposition of certain restrictions on the number of transactions by the user. For every product, we are responsible for mentioning the availability with an estimated delivery time span. All the same, we reserve the right to cancel, refuse, or process any of your orders at our sole discretion without assigning you any particular reason. In case of any such refusal, however, we shall immediately try to refund any amount that we receive from your end or replace the product with any other available product upon your request.

Represented content and warranty on the site

You are liable for any content that you post using your account and any transaction that is linked to your Account. Your posting of any content on the site, which includes unlimited text, audio, video, images/graphics, music, sound clips, personal information, and your content, warrants and represents your sole ownership of your content rights. This also enables you to grant Sriya Jewellery the rights of your content herein and help exercise the rights with respect to such Content that you grant herein.

You are the sole exclusive individual who is displayed, depicted, and/or heard in your Content, or, alternatively, you have obtained permission, like publicity rights, from every person, such as a parent or guardian if you are under 18 years old, to be granted the rights to Sriya Jewellery described herein. You have to keep in mind that your content is not defamatory by nature, and does not infringe the intellectual property rights, rights to publicity or privacy, or any other legal or moral rights of any third party.

Prohibited Conduct

You agree to not post on the site any content which appears to be: (a) false, misleading, harmful, abusive, harassing, defamatory, obscene, ethically or racially hateful, or otherwise objectionable or capable of infringing anyone's privacy or protected data (b) invasive of a third party’s intellectual property rights like patents and trademarks, trade secrets, copyright, publicity rights or other proprietary rights, without limiting any content subjected to any kind of third-party infringement claims (c) content restrained by certain legal bindings or contractual relationships like inside information (d) confidential or unauthorized advertising; (e) malicious computer codes or virus, computer files or programs which interrupt, stall or destroy the proper functioning of computer software or hardware (f) illegal data or information used for posting and accessed without authorization (g) a violation of any applicable local, state, national or international statutes, rules and regulations.

Your agreement to attempt or not makes it subject to applicable laws like (a) amending site-generated information, (b) tampering with postings, registration information, profiles, submissions, or Content of other users; (c) usinga robot, spider, scraper, or other automated means or interface.